Question 1

Does 1st Defence Locksmiths Leeds charge a call out fee or VAT?

Accepted Answer

1st Defence Locksmiths Leeds confirms they never charge a call out fee, even for services provided during evenings and weekends. Furthermore, they do not charge VAT on their services. This approach helps them maintain competitive pricing and offers a saving of 20% compared to some other locksmith companies in Leeds. They aim to provide excellent value for their customers by keeping overall costs down.

Question 2

Is 1st Defence Locksmiths Leeds a local company or a national one?

Accepted Answer

1st Defence Locksmiths Leeds is genuinely a local, family run company. They are actually based in Leeds and serve all areas of the city, distinguishing themselves from national call centres or companies that might pretend to be local. The owner, Ben Gatenby, explicitly states their local presence and commitment to the Leeds community, ensuring customers deal directly with a local expert.

Question 3

What experience does 1st Defence Locksmiths Leeds have?

Accepted Answer

1st Defence Locksmiths Leeds is a family run business with over 15 years of experience in the locksmith industry. The owner, Ben Gatenby, founded the company in 2008, having gained extensive experience in various locksmith disciplines. His background in the trade was also influenced by his father, who was also a locksmith, ensuring a deep and inherited understanding of the profession.

1st Defence Locksmiths Leeds

About 1st Defence Locksmiths Leeds